Commercial Office Fit-Out - Fitzroy Street
Client: Project Management Consultant
Size: 86,000 sq. ft.
Appointment: Commissioning Agent (CxA)
Located in the vibrant heart of London’s Fitzrovia, this expansive refurbishment is transforming an existing commercial office building with a two-storey rooftop extension. Across an impressive 86,000 sq ft now sits premium office space, built for performance, sustainability, and enabling productivity. With aspirations for BREEAM 'Outstanding', WELL Platinum, ambitious Carbon Targets, and a NABERS 4* rating, this project aims to reach new heights in efficiency and sustainability.
Sygna was appointed as the Commissioning Authority (CxA) by the Client’s Project Management Consultants from November 2023 to February 2025. Our role was to ensure commissioning compliance with the design, standards and codes of practice, working closely with consultants, contractors, and specialists to maintain the highest standards of compliance and performance.
Our team’s key responsibilities included:
Providing commissioning independent technical and management support on behalf of the Client’s representatives.
Overseeing all commissioning stages.
Contributing to a successful project close-out and handover.
To help navigate issues in real-time to mitigate any delays before they cause project risk.
Verifying and documenting that the engineering services systems perform to the design documentation.
“It is good to have a face-to-face relationship”
Sygna doesn’t just oversee commissioning—we elevate it. Our highly experienced team provided technical excellence, proactive problem-solving, and a collaborative approach that ensured every system was rigorously verified and optimized.
From the outset, our planning methods were well received, with the dashboard format providing clear oversight. Our active participation in the project on-site commissioning meetings proved invaluable, ensuring the right level of detail was maintained throughout, and the execution of Cx responsibilities was strong by all parties. When needed, Sygna adapted to evolving requirements, increasing our site presence to assist in maintaining the required progress throughout the project.
We were praised for our effective stakeholder communication, particularly on-site, where the team were “very accommodating and responsive”. Furthermore, Sygna’s resource allocation was strong, with a high level of senior engagement to ensure there was sufficient support. Our team remained highly responsive to site needs, adapting resources effectively, especially during the final stages when work became more intensive, while we simultaneously made sure that risk identification was equally as thorough.
By combining deep expertise with a collaborative and proactive approach, we ensured that this project met and exceeded the client’s expectations.
“It was a privilege to represent our Client M3 Consulting and to work alongside the wider project team of consultants, trade contractors and specialists in the successful completion of the prestigious project.”
Mark Norman
Sygna Commissioning Manager
