Office Fit-Out - Leadenhall, London
Client: Main Contractor, Confidential
Services: CxM
Our Major Projects division played an integral role in the successful planning, execution and delivery of the commissioning management process of 2 floors of a 75,000sq. ft commercial office in Leadenhall. An open-plan office environment equipped for any and all corporate needs, the finished space consists of many modern assets, including focus pods featuring noise-reducing materials, ventilation systems and power outlets to provide phone call privacy and focused workspaces, meeting rooms fully equipped with conference call technology, bright communal seating areas, and an efficient and intuitive canteen area, with amenities and seating to accommodate both social and individual preferences.
Despite challenges, such as a change in principal contractor and shifting requirements, the team provided contractor-side commissioning management services to the project with remarkable efficiency and stakeholder satisfaction.
“I couldn’t speak highly enough, about how good it was”
With the construction programme being dynamic and adaptable, the Sygna team developed a bespoke commissioning programme that integrated seamlessly with the overall plan.
Tom Chadd, our Sygna Commissioning Manager on the project, was praised for his effective planning methods, and ability to adapt to the fluid programme.
With external industry challenges, our client found that our communication stayed transparent, ensuring smooth transitions where necessary.
“The individuals in the business make it as good as it is”
Our signature approach at Sygna is the expert-led commissioning meetings with this project being no different. We pride ourselves on straightforward and consistent communication, and each week the team ran commissioning meetings, outlining the plan ahead while raising and identifying issues.
We recognise the importance of being flexible and making “well thought-out and well managed” decisions on behalf of our clients. The team on the project were commended for reallocating and utilising resources to suit the programme, without incurring unnecessary costs. A cornerstone of our philosophy is that our team is always ready to support you, even if they are offsite; our client highlighted that “there was always someone there if needed, and always on the phone if necessary, and they always stepped up when required”.
“Everyone, from the base-build team to the project management team, were over the moon. Every experience has been perfect”
Our client was quick to praise the attitudes and dynamics of our team, highlighting how consistent individuals, with strong communication skills, streamlined the process, and that the ‘family feel’ at Sygna fosters trust and efficiency. This mindset also means that our colleague-stand-ins are “positive, confident” and “always prepared”.
The Sygna team thoroughly enjoyed being a part of this project, making the following comments on their experience:
“It was great to be part of this project, as it presented many challenges, but also meant working closely with the landlord, as well as the base build and subcontractor teams, to facilitate specific requirements and successfully integrate functional systems. External industry changes led to a change in principal contractor, in which working relationships were adapted and ultimately flourished, resulting in the successful completion of the 2 floors to a high standard. I look forward to the continuing collaboration with the site team to deliver the mezzanine lounge.”
